What is a passkey?
A passkey lets you log in to your Tidal account using your device’s screen lock, fingerprint, or facial recognition instead of a password or an email login code.
How do I create a passkey?
- Go to account.tidal.com.
- Under Log In Details, select Manage Passkeys.
- Follow the prompts to create a passkey.
You can create up to 10 passkeys and name each one to help you recognize it.
How do I log in with a passkey?
Select Log in with Passkey on the login screen and follow the prompts. You can use a passkey saved on your device, a USB security key, or a passkey on another device by scanning the QR code shown on the login screen.
How do I remove a passkey?
- Go to account.tidal.com.
- Under Log In Details, select Manage Passkeys.
- Choose the passkey you want to remove and confirm.
Once removed, a passkey cannot be restored.
What if I see a passkey I didn’t create?
Remove the passkey from Manage Passkeys. We also recommend changing your Tidal password and the password for the email account linked to Tidal to help protect your account.
What if a passkey was removed without my knowledge?
Change your Tidal password and the password for the email account linked to Tidal to help protect your account.
What if I can’t use my passkey?
Return to the login screen and select another available login method, such as your password or an email login code.
Why don’t I see an option to use a passkey?
Passkey availability depends on your device and browser. If the option isn’t available, select another login method.