Navigating Your Account on Account.TIDAL.com

Your TIDAL account has several options that allow you to easily manage your subscription, payment details, devices, and more through account.tidal.com. Here's a quick overview of each section and its functionality.

Profile

View and update your personal details, such as your full name, email address, and date of birth. You can also manage your password, delete your account, and add your Nostr Public Key.

Adding your Nostr Public Key allows you to authenticate using your Nostr credentials. This is optional, and you can leave it blank if you prefer.

Subscription

Provides detailed information about your current TIDAL subscription, including its features, and renewal date. From here, you can change your plan to one of our available Subscription Types, enable DJ Extension, or Cancel your subscription or trial.  

Family (for Family Plan users)

If you're the primary account holder of a Family Plan, this is where you can manage your plan. This includes the option to invite up to five family members to join your plan. Once a family member has accepted the invite, their account details, such as email address and log in name will be visible here. You also have the option to remove family members from the plan if necessary.

Payment

Easily add or update your payment method and review your billing history for past payments.

Offline Devices

Manage the devices registered to your account for offline listening. You can download and listen offline on up to five devices. You can view which devices are registered, when they were last logged in, and how many are available for offline use.

You can also remove any devices you no longer use.

Third-Party Apps

Manage the apps you've granted permissions to and adjust those permissions anytime. If an app isn’t listed, it means no permissions have been granted for it.

Redeem

Enter your voucher or gift card code to redeem your TIDAL offer.

Update Password

To update your password, selectfor Settings in the upper right hand corner of the Home screen. Click Manage Account and then change password.

Type in your old password, then the new password twice to confirm and click Update. An email with a verification link is sent to the email address on file. Sometimes this correspondence can appear in your Spam folder so be sure to check all folders in your email account.

Forgot Password

If you forgot your password, you can reset it here. You will be asked to enter your TIDAL log in name and will be sent an email with further instructions. If you do not see the email in your inbox, please check your spam and trash folders.

Please note, if your TIDAL account is registered with an Apple ID email (private relay), you will need to use this username to change your password. The password link will be redirected to the authorized email listed your Apple ID account.

Password Requirements:

• Minimum length of 8 characters
• New password must differ from the last 3 previous passwords
• Must include at least one special character
• Must include at least one uppercase letter
• Must include at least one lowercase letter
• Must include at least one number
• Note: Your password cannot be the same as your log in name or resemble it closely.

In the Home section of TIDAL Artist Home, you can: 

• Update or Add your profile image

  • Images with a central focus work the best.
  • JPEG files with 1500 x 1500 dimensions smaller than 10MB are ideal. 
  • Images will be cropped to fit inside the square and circle frame in TIDAL. You have the option to crop your image once it’s uploaded.
    
    

• Update or Add your bio

  • Deepen your relationship with your listeners and potential fans by sharing your origin story, a description of your musical style, career highlights, and other details that help tell your story as an artist. 
  • If a third-party provider sources your bio, you’ll need to contact them to make updates. If Xperi sources your content, you can contact them at Content.Music@xperi.com. 

• Update or Add your social links

  • Add your Instagram, Facebook, X, TikTok accounts and website URL 

• Report an issue on your artist profile

  • Please use the Report function within TIDAL Artist Home to address any content issues (e.g., inaccurate content on your profile, content appearing on the wrong artist profile). 

• Manage team members and permissions

  • Learn more about managing your TIDAL Artist home team here. 

Profile updates can take up to 24 hours to reflect on your profile page. Any content uploaded to TIDAL Artist Home must adhere to our Terms of Use and Content Guidelines. 

Some content provided to TIDAL directly from distributors or third parties may not be editable or manageable in TIDAL Artist Home. Learn more here. 

Need to update your email address or legal name that is registered with TIDAL Artist Home? Please reach out to TIDAL Artist Support as this requires some behind-the-scenes updates.