If your TIDAL app freezes, crashes, force closes, or is otherwise unresponsive you can try these basic troubleshooting steps to try to resolve the issue. 

1. Make sure that your device software is up-to-date.
2. Ensure that your TIDAL app is up-to-date.
3. Uninstall and download TIDAL.
4. Clear your cache.

If the above steps do not resolve your issue, you can reach out for further assistance here.