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Clearing Your Cache

To clear your cache Windows & Mac

  1. Click on 'Help' in the menu while TIDAL is opened.
  2. Click on 'Troubleshooting'.
  3. Click on 'Clear Cache'.

To clear your cache Android

  1. Locate the TIDAL app icon on your device.
  2. Click and hold the TIDAL icon.
  3. Select App info then Storage.
  4. Click on Clear Cache.

To clear your cache on iOS 

The option to clear your cache is not available on mobile iOS devices. The following steps will uninstall the TIDAL app, and all the downloaded music will be deleted.

  • Open the Settings app.
  • Find General on the Settings page.
  • Locate iPhone storage. Here you will see the storage space occupied by all applications on your iPhone, sorted from largest to smallest.
  • Click the TIDAL app, and then you will see "Offload App" and "Delete App." We recommend selecting both options.
  • Install the TIDAL app again, and all the cache will be cleared.

Video file cache downloads

Please note that these are cache files onlyThey are automatically recorded on the device when using the app and it is expected behavior. The app will fill the cache with files when used.