What do you need help with?

How to cancel or stop a subscription or trial?

How to Cancel your Trial or Subscription 

  1. Go to TIDAL.com - MENU - MANAGE ACCOUNT, to log in to your account
  2. Click on Subscription, then click Cancel My Subscription
  3. Fill out the brief survey 
  4. After the survey is complete, you will see a confirmation of your cancellation

 By canceling your TIDAL subscription you are stopping the next payment from occurring. You may cancel at any time within your 30 day trial or monthly subscription. You will maintain your access to TIDAL up until the subscription term expires. After the subscription expires your account will become inactive, and you will not be billed.  

How to Cancel your Subscription with iTunes Billing (In-App Purchase)

Was this article helpful?
1 out of 21 found this helpful
Have more questions? Submit a request