If you were billed through PayPal, you may be asked to send us a Billing Agreement Number. You can locate this by following these steps:
- Go to PayPal.com and log in to your account
- Click Profile near the top of the page
- Select My Money
- Select My Pre-Approved Payments
- Locate TIDAL and the associated Billing Agreement Number. Your billing agreement number begins with B- and has 16 to 17 alphanumeric digits, e.g., B-xxxxxxxxxxxxxxxxx