How to Use TIDAL on Your Sonos Device

Setting Up TIDAL on Sonos

Via the Sonos App

• Open the Sonos app on your device.
• Tap on 'Music Source' and select 'Add Music Services.'
• Choose 'TIDAL' and select 'I already have an account.'
• Enter your TIDAL credentials to log in.

Via the TIDAL App (Direct Control)

• Play any track on the TIDAL app.
• Tap the speaker icon.
• Select your Sonos device.

Minimum Requirements for Streaming

• 5 Mbps for 1 FLAC stream.
• 7.5 Mbps for 2 FLAC streams.
• 10 Mbps for 3 or more FLAC streams.

Adjusting the Volume

• Volume control is available within the TIDAL or Sonos app.
• Physical volume keys on your mobile device work only when the TIDAL or Sonos app is open.
• Sonos users cannot control volume from the lock screen or outside the Sonos app.

Common Issues and Troubleshooting

Audio Dropouts with TIDAL on Sonos

• Ensure your internet speed meets the minimum requirements.
• Reconnect Sonos to your Wi-Fi network.
• Consider using a wired connection for more stability.
• Reset and reconfigure the Sonos app. Steps are available here.

Functionalities and Limitations

Desktop

• It's not possible to connect to Sonos using the TIDAL desktop application.

iOS

• Volume control only active when TIDAL app is open.
• Fixed volume settings on some streamers.
• Max tracks automatically fallback to High when played.
• Streaming quality cannot be changed.
• TIDAL Mini controller not available on the locked screen or notification bar.
• Video content will not play (audio only through Airplay 2 on new Sonos models).
• The repeat button is disabled when connected to Sonos.

Android

• Similar functionalities and limitations as iOS.

Next Steps for Troubleshooting

• Test connecting Sonos with an ethernet cable.
• Reset and reconfigure the Sonos app.
• Consult the Sonos support page for device-specific issues.