How to Use Tidal on Your Sonos Device
Setting Up Tidal on Sonos
Via the Sonos App
- Open the Sonos app on your device.
- Tap on 'Music Source' and select 'Add Music Services.'
- Choose 'Tidal' and select 'I already have an account.'
- Enter your Tidal credentials to log in.
Via the Tidal App (Direct Control)
- Play any track on the Tidal app.
- Tap the speaker icon.
- Select your Sonos device.
Minimum Requirements for Streaming
- 5 Mbps for 1 FLAC stream.
- 7.5 Mbps for 2 FLAC streams.
- 10 Mbps for 3 or more FLAC streams.
Adjusting the Volume
- Volume control is available within the Tidal or Sonos app.
- Physical volume keys on your mobile device work only when the Tidal or Sonos app is open.
- Sonos users cannot control volume from the lock screen or outside the Sonos app.
Common Issues and Troubleshooting
Audio Dropouts with Tidal on Sonos
- Ensure your internet speed meets the minimum requirements.
- Reconnect Sonos to your Wi-Fi network.
- Consider using a wired connection for more stability.
- Reset and reconfigure the Sonos app. Steps are available here.
Functionalities and Limitations
Desktop
- It's not possible to connect to Sonos using the Tidal desktop application.
iOS
- Volume control only active when Tidal app is open.
- Fixed volume settings on some streamers.
- Max tracks automatically fallback to High when played.
- Streaming quality cannot be changed.
- Tidal Mini controller not available on the locked screen or notification bar.
- Video content will not play (audio only through Airplay 2 on new Sonos models).
- The repeat button is disabled when connected to Sonos.
Android
- Similar functionalities and limitations as iOS.
Next Steps for Troubleshooting
- Test connecting Sonos with an ethernet cable.
- Reset and reconfigure the Sonos app.
- Consult the Sonos support page for device-specific issues.