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  • How to Use TIDAL on Your Sonos Device

    Setting Up TIDAL on Sonos

    Via the Sonos App

    • Open the Sonos app on your device.
    • Tap on 'Music Source' and select 'Add Music Services.'
    • Choose 'TIDAL' and select 'I already have an account.'
    • Enter your TIDAL credentials to log in.

    Via the TIDAL App (Direct Control)

    • Play any track on the TIDAL app.
    • Tap the speaker icon.
    • Select your Sonos device.

    Minimum Requirements for Streaming

    • 5 Mbps for 1 FLAC stream.
    • 7.5 Mbps for 2 FLAC streams.
    • 10 Mbps for 3 or more FLAC streams.

    Adjusting the Volume

    • Volume control is available within the TIDAL or Sonos app.
    • Physical volume keys on your mobile device work only when the TIDAL or Sonos app is open.
    • Sonos users cannot control volume from the lock screen or outside the Sonos app.

    Common Issues and Troubleshooting

    Audio Dropouts with TIDAL on Sonos

    • Ensure your internet speed meets the minimum requirements.
    • Reconnect Sonos to your Wi-Fi network.
    • Consider using a wired connection for more stability.
    • Reset and reconfigure the Sonos app. Steps are available here.

    Functionalities and Limitations

    Desktop

    • It's not possible to connect to Sonos using the TIDAL desktop application.

    iOS

    • Volume control only active when TIDAL app is open.
    • Fixed volume settings on some streamers.
    • Max tracks automatically fallback to High when played.
    • Streaming quality cannot be changed.
    • TIDAL Mini controller not available on the locked screen or notification bar.
    • Video content will not play (audio only through Airplay 2 on new Sonos models).
    • The repeat button is disabled when connected to Sonos.

    Android

    • Similar functionalities and limitations as iOS.

    Next Steps for Troubleshooting

    • Test connecting Sonos with an ethernet cable.
    • Reset and reconfigure the Sonos app.
    • Consult the Sonos support page for device-specific issues.