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  • TIDAL Partner Customer Resources
  • TIDAL has partnered with select providers to help bring you the music you love. If you're subscribed through a TIDAL partner, we are unable to make billing changes or cancel your account on your behalf.

    Please contact your provider directly for any questions related to charges, subscription tier changes, eligibility, or canceling your subscription. 

    We've listed customer support contact information for our most frequently request partners below: 

    Apple

    • Apple Support

    Best Buy

    • Plans and Subscription page at BestBuy.com
    • 1-888-BEST BUY (1-888-237-8289)

    Play Poland 

    • Play Customer Support Page 

    Telenor 

    • Telenor Customer Support Page 

    T-Mobile/Sprint

    • T-Mobile/Sprint Customer Support Page
    • 1-800-937-8997

    Vodafone 

    • Vodafone Customer Support Page 

    Walmart

    •  Email: help@cs.walmart.com 
    • 1-800-966-6546

     

Related articles

  • Cancel TIDAL Subscription or Trial
  • Add or Update Payment Information
  • Subscription Types
  • How to Upgrade or Downgrade a Subscription
  • TIDAL x T-Mobile/Sprint Subscription

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TIDAL is the first global music streaming service with high fidelity sound, hi-def video quality, along with expertly curated playlists and original content — making it a trusted source for music and culture.


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