If the TIDAL app is unresponsive or you are requested to force close your TIDAL app, you can do so by following the steps for your device below:
Android
- Locate the TIDAL app icon on your device.
- Select App Info.
- Click on Force stop.
iOS
- Double-click the Home button to show your most recently used apps.
- Swipe left or right to locate TIDAL.
- Swipe up on the TIDAL preview to force close the app.
For iPhone X or later, iPads on iOS 12 or later or iPadOS follow these steps:
- On the Home screen, swipe up from the bottom and pause in the middle of the screen.
- Swipe left or right to locate TIDAL.
- Touch and hold the TIDAL app pane. A red minus icon symbol will appear at the top left.
- Tap on the minus symbol or swipe up on the app preview to force close TIDAL.