• TIDAL x Roku
  • Where can I subscribe to TIDAL on my Roku device?

    TIDAL is available in the following countries:

    Canada, USA, France, United Kingdom, Argentina, Chile, Colombia, Mexico, Peru, and Ireland.

    How can I subscribe to TIDAL on my Roku device?

    1. Choose sign up
    2. Roku will ask you if you want to use the email address you use with Roku. Here you can choose yes (=Allow) or no (=Cancel). If you choose Cancel, in the next step you will need to type in your chosen email address.
    3. Choose a password
    4. Confirm your birthdate
    5. Accept Terms and Conditions and Privacy Policy (you can also select to read them)
    6. Choose your subscription (Premium or HiFi)
    7. Authorize with Roku PIN
    8. Confirm purchase
    9. Success

     Can I subscribe to family subscription on Roku?

    No, there are only two subscriptions available on Roku: Premium or HiFi. If you want a Family subscription, start it on TIDAL.

    How do I cancel my subscription from my Roku device?

    You can cancel on the device, or by logging in to your Roku account in the browser. More here.

    • Subscriptions are pre-paid, non-refundable, and will auto-renew until you cancel your subscription. When you cancel a subscription, the cancellation will not take effect until the next renewal date and you may be entitled to continue to access the content until then.
    • The subscription term for services that you subscribe to on The Roku Channel commences on the earliest enrollment date of your active, paid subscriptions on The Roku Channel and ends 30 or 31 days thereafter, or as the case may be. This enrollment date will also set your unified monthly billing and renewal date – all subscriptions that you subsequently enroll in on The Roku Channel will be billed on the same day each month, and your first charge for each of these subsequent subscriptions will be prorated to the billing and renewal date of the next month. Therefore, the renewal date for your Premium Subscription on The Roku Channel will be based on the unified monthly billing and renewal date, which may not be the date you enrolled in the specific Premium Subscription.
    • If you do not see an option to manage a subscription on your Roku device or on the My Subscriptions page at my.roku.com, contact your service provider (e.g., Hulu, Sling TV) to manage the subscription.

    I have subscribed to TIDAL on Roku, can I use TIDAL on my phone or other devices?

    Yes, of course. In order to log in on any other device with your username and password. Go to https://my.tidal.com/ww/reset-password if you don’t remember your password.

    I am a TIDAL user and I use my Facebook to log in. Can I do that on Roku?
    Unfortunately, you can only login with your username and password. If you always log in with Facebook, you need to create a password (https://my.tidal.com/ww/reset-password). 

    Can I enjoy master quality albums on my Roku TV?

    No, the Roku device doesn’t support master quality. Highest audio quality is HiFi.

    I don’t want TIDAL anymore, how do I delete it?

    Here is a video on the topic, make sure you canceled your subscription first: https://www.youtube.com/watch?v=qgkvNGOh-ko&feature=youtu.be&t=113

    Please note, if you have several Roku devices, since they are all in sync, if you remove it from one, it will be removed on all.

    Get Started

    Adding TIDAL From Your Roku Device

    You can use either your Roku remote for a device or your TV remote for a Roku TV to install the TIDAL app from the Roku Channel Store.

    1. From your Roku home screen, search for and select Streaming Channels.
    2. Search for “TIDAL”.
    3. Select the TIDAL app, then select Add Channel.
    4. Enter your PIN, if prompted.
    5. Select Add Channel again to confirm.
    6. The newly added TIDAL app will appear at the bottom of your channel list.
    7. You’re all set! Now that the TIDAL app is on your Roku device or TV, you can easily navigate to it from your remote and stream music, music videos, and other content on the app. Either log in to your existing TIDAL account, or sign up to create a new one.

    Adding TIDAL From the Roku App

    You can also use the Roku mobile app to install the TIDAL app. Any changes you make from the Roku mobile app will automatically appear on your TV home screen.

    1. On your smartphone, open the Roku app and select Channel Store.
    2. Search for “TIDAL” or browse the Channel Store to find the TIDAL app.
    3. Select the TIDAL app, then select Add Channel.
    4. Enter your PIN, if prompted.
    5. With your Roku remote, go to the Roku home page on your TV to find the newly added TIDAL app at the bottom of your channel list.
    6. You’re all set! Now that the TIDAL app is on your Roku device or TV, you can easily navigate to it from your remote and stream music, music videos, and other content on the app. Either log in to your existing TIDAL account, or sign up to create a new one.

    Adding TIDAL From Roku.com

    You can also install the TIDAL app from the Roku Channel Store on Roku.com.

    1. Go to https://channelstore.roku.com
    2. Select My Account and sign in to your Roku account.
    3. At the top of the page, In the Search Channel box, search for “TIDAL”.
    4. Select the TIDAL app, then select Add Channel.
    5. Enter your PIN, if prompted.
    6. Select Add Channel again to confirm.
    7. The newly added TIDAL app will appear at the bottom of your channel list.
    8. You’re all set! Now that the TIDAL app is on your Roku device or TV, you can easily navigate to it from your remote and stream music, music videos, and other content on the app. Either log in to your existing TIDAL account, or sign up to create a new one.

     

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