• Sonos - Who to Contact When
  • If you are experiencing troubles with TIDAL on your Sonos system please follow the following guidelines. 

    For errors regarding Log in Authentication or Metadata - contact TIDAL customer support.  

    For all other issues, such as TIDAL unavailable on Sonos, Browse Failure, Play Failure, Search Failure, Feature requests - please contact the Sonos helpdesk. 

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