What do you need help with?

How do I manage my subscription?

How do I manage my subscription?

Manage your subscription by logging in to your account on TIDAL.com - MENU - MANAGE ACCOUNT

What if I forgot my username?

Your username is the email address you registered with.

What if I can’t remember my password?

If you have forgotten your password, follow the instructions below. You can also receive it directly in your desktop application by clicking the 'Forgot Password?' button and entering the TIDAL user name you registered your account with.

Change your password:

Log into TIDAL, go to ‘Settings’ (The gear symbol at the top right), and click 'Change Password.'

How do I change my payment method?

Go to TIDAL.com - MENU - YOUR ACCOUNT, then log in, then click on ‘Payment' to edit your payment details.


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